Vacant job

Are you ready for a bigger task? The Swedish Police Authority is Sweden's largest authority with approximately 40,000 employees across the country. With us, you have the opportunity to contribute to the Police's mission – to increase safety and reduce crime in society.

The position is a summer temporary job with a chance for extension and the possibility to work on an hourly basis as needed after the temporary position ends. Hourly employment may also be relevant before the temporary position.

You will primarily be based in Kalix or Haparanda. However, work in other locations may occur.

JOB DESCRIPTION

Employees within the police authority's service office are the face of the organization and often the first contact for the public - an important point of contact. The operation is both an exercise of authority and a service function with availability for both external and internal service. Serving as an administrator within the police service office is a significant role in strengthening trust in police operations by having commitment, quality, and security in handling cases combined with efficiency and a pleasant demeanor.

As an administrator within the police service office, you will have an important role within the framework of the police's service mission.

Main job responsibilities:

• Process both applications and releases of passports and national ID cards
• Receive and register reports from the public
• Handle lost property
• Receive permit documents, submit weapons, contest parking fines, request public documents, and extracts from the criminal record
• Communicate with internal and external actors, both through physical meetings and various communication channels, such as email, phone, and social media
• Additional tasks may occur as the inflow of cases varies greatly.

A prerequisite for starting work as an administrator in the reception is that you are approved and certified in the mandatory internal training that begins in the first two weeks. The training may take place in another location or digitally with a preliminary start in weeks 20 - 23.

Working hours in the reception are primarily during daytime.

QUALIFICATIONS

• High school diploma or equivalent knowledge acquired through studies.
• Work experience in service and administration similar to reception work with many external direct contacts in the form of personal meetings
• Good knowledge of Swedish and English, both spoken and written
• Driver's license B
• Good computer skills

Meritorious

• Recent work experience in service and administration with many external direct contacts in the form of personal meetings that the employer deems relevant.
• Experience working within the Police Authority with acquired knowledge of police data systems, such as RES, Durtvå/Durtvåbeslag, lost property, RAR, PÄR, etc.
• Work experience from another authority or public administration that the employer deems relevant.
• Work experience and/or knowledge of law or legal work.
• Proficiency in additional languages that the employer deems relevant beyond Swedish and English where you can use the language in your professional practice
• Are a police student

Personal qualities

• You have the ability to work in a high and changing pace without affecting accuracy or customer service.
• You are service-oriented and have a flexible approach.
• You have good collaboration skills.
• You have a good ability to work independently and take responsibility for your work.
• You have the ability to create structure and prioritize and organize your work.
• You have social competence as the work is outward-facing and involves daily contact with people.
• You have a solution-oriented focus.

We will place great emphasis on personal qualities.

OTHER

Employment: Temporary employment between June and August or as agreed. There may be a possibility for extension.

Work location: Kalix and Haparanda

Working hours: Weekdays 8-16:30, evening and weekend work may occur

Start date: As agreed

Apply by attaching your CV (we do not want a personal letter) and answering the selection questions. The questions are based on the requirement profile for this recruitment and your answers will form the basis for the selection process. It is therefore important that you respond clearly and thoroughly to the questions and do not refer to other documents, e.g., CV. Answering the questions is a prerequisite for your application to be considered complete. Please note that requirements and any merits must be fulfilled at the time of application. We use e-recruitment to streamline and ensure the quality of the recruitment process. Applications for this position will only be accepted via the Police's recruitment support Visma Recruit. If you have protected personal information, references, or similar information that you consider to be sensitive, we recommend that you contact the responsible HR consultant before proceeding with your application. If you wish to supplement your application, please contact the responsible HR consultant.

The Police Authority is Sweden's largest authority. We offer you a workplace that stimulates diversity, creativity, and personal development. Please read about our benefits as an employee of the police at: https://polisen.se/erbjudande (https://polisen.se/erbjudande)

If you are selected for employment, you do not have the right to vacation leave. Instead, you will receive vacation compensation paid after the employment ends. Occasional shorter leave with salary deduction may be granted if the operation allows it and then by agreement with the manager.

We conduct our operations according to our values: commitment, efficiency, and accessibility. As an employee of the police, you act for equal treatment. It is a prerequisite for legal security, legal certainty, and for the police's legitimacy in society. As a representative of the police, you respect everyone's equal value and create trust in the police.

Please read more about the police and our operations at polisen.se

Warm welcome with your application!

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